The Eye Centre · Leicester
Delivery &
dispatch.
Every pair of glasses we send out has been personally verified by our optometrist and crafted to your exact prescription. Good things take time — and your eyesight deserves nothing less.
Last updated: August 2026
Our approach
We don't rush.
Your eyes won't let us.
Prescription eyewear is not a commodity. The lenses that sit in front of your eyes every single day need to be exactly right — the right power, the right centration, the right coating, glazed with precision by skilled hands.
We are proud to take our time. Before your order ever reaches our lab, one of our GOC-registered optometrists personally reviews your prescription and lens choices. If anything raises a question — whether it's an unusual prescription, a query about the lens type selected, or something that simply doesn't look right — we will contact you first. We would rather spend an extra day getting it right than send something that isn't perfect.
There are services out there built around speed. We are not one of them. We are built around quality, care, and the belief that the glasses you wear every day are worth doing properly.
There's another reason worth knowing. Every frame we stock — Armani Exchange, Oakley, Ray-Ban, Burberry, Polo Ralph Lauren, Tom Ford — is genuine eyewear crafted by Luxottica in Italy, the true home of luxury eyewear manufacturing. We don't sell copies, seconds, or grey-market stock. That authenticity is part of what makes these frames worth choosing — and occasionally part of why an order takes a little longer to begin.
We take the time to understand not just your prescription, but how you want to see the world.
The Eye Centre · Est. 1974 · LeicesterYour order journey
From order
to your door.
Every order placed with The Eye Centre follows the same careful process — each step exists to ensure your glasses are exactly right when they arrive.
Delivery method
Royal Mail
Tracked 48.
We use Royal Mail Tracked 48 for all orders. Delivery is completely free — there is no minimum order value and no delivery charges, ever.
Lead times
Why does it take
2 to 3 weeks?
We know that waiting feels long. But every day within that window is a day that something meaningful is happening to your order — it is not sitting in a warehouse, it is being made for you.
The process of prescription verification, specialist lab manufacturing, precision glazing, and quality inspection cannot be compressed without compromising the result. We are an independent optical practice with over 50 years of experience — and that experience tells us that getting your glasses right is always worth more than getting them quickly.
Where your frame comes from matters too. Most styles and colourways we stock are ready to go to our lab immediately. For newer releases or less common colourways, we occasionally need to bring additional stock over from Italy before your order can begin — if that applies to yours, we'll let you know.
If you have placed an order and have a question about its progress, please do not hesitate to contact us at sales@theeyecentre.com or call us on 0116 253 2788.
Questions about your order?
We're always
here to help.
If you have any questions about your delivery, the progress of your order, or anything else, our team at 56 High Street, Leicester are ready to help.
