The Eye Centre · Leicester

Delivery &
dispatch.

Every pair of glasses we send out has been personally verified by our optometrist and crafted to your exact prescription. Good things take time — and your eyesight deserves nothing less.

Last updated: May 2026

Free delivery On every order, no minimum spend
Royal Mail Tracked 48 Fully tracked to your door
2–3 weeks typical lead time Prescription verified & hand-finished
Optometrist verified Every order checked before dispatch

Our approach

We don't rush.
Your eyes won't let us.

Prescription eyewear is not a commodity. The lenses that sit in front of your eyes every single day need to be exactly right — the right power, the right centration, the right coating, glazed with precision by skilled hands.

We are proud to take our time. Before your order ever reaches our lab, one of our GOC-registered optometrists personally reviews your prescription and lens choices. If anything raises a question — whether it's an unusual prescription, a query about the lens type selected, or something that simply doesn't look right — we will contact you first. We would rather spend an extra day getting it right than send something that isn't perfect.

There are services out there built around speed. We are not one of them. We are built around quality, care, and the belief that the glasses you wear every day are worth doing properly.

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We take the time to understand not just your prescription, but how you want to see the world.

The Eye Centre · Est. 1987 · Leicester

Your order journey

From order
to your door.

Every order placed with The Eye Centre follows the same careful process — each step exists to ensure your glasses are exactly right when they arrive.

Order placed
You complete your order online, selecting your frames, lenses, and submitting your prescription details.
Prescription verified by our optometrist
One of our GOC-registered optometrists personally reviews your prescription and the lens options you have selected. If anything requires clarification — an unusual power, a query about your chosen lens type, or anything that needs confirming — we will contact you directly before proceeding. We would always rather ask than assume.
Lab manufacturing & glazing
Your lenses are manufactured to your exact prescription by our specialist optical lab. They are then precision-glazed into your chosen frames by skilled technicians. This is where the craft lies — and it cannot be rushed.
Final quality check & packaging
Before your order is packaged, we carry out a final inspection to verify the lenses are correct, the frame is properly fitted, and everything meets our standard. Only then do we consider your order complete.
Dispatched via Royal Mail Tracked 48
Your order is dispatched with Royal Mail Tracked 48 — fully tracked to your door, completely free of charge. You will receive tracking information once your order has been collected.

Delivery method

Royal Mail
Tracked 48.

We use Royal Mail Tracked 48 for all orders. Delivery is completely free — there is no minimum order value and no delivery charges, ever.

Royal Mail Tracked 48
Fully tracked delivery to your door · 2–3 working days after dispatch
Free delivery Fully tracked UK only
Tracking your order Once your order has been dispatched, we will send you a Royal Mail tracking number so you can follow your delivery every step of the way.

Lead times

Why does it take
2 to 3 weeks?

We know that waiting feels long. But every day within that window is a day that something meaningful is happening to your order — it is not sitting in a warehouse, it is being made for you.

The process of prescription verification, specialist lab manufacturing, precision glazing, and quality inspection cannot be compressed without compromising the result. We are an independent optical practice with over 38 years of experience — and that experience tells us that getting your glasses right is always worth more than getting them quickly.

Complex prescriptions may take a little longer High-powered or specialist prescriptions occasionally require additional manufacturing time. If this applies to your order, we will let you know as soon as we are aware — and we will always keep you updated.

If you have placed an order and have a question about its progress, please do not hesitate to contact us at sales@theeyecentre.com or call us on 0116 253 2788.

Questions about your order?

We're always
here to help.

If you have any questions about your delivery, the progress of your order, or anything else, our team at 56 High Street, Leicester are ready to help.

Email us Call 0116 253 2788